Key checks
When to call an engineer
If the problem involves fixed wiring, high-current heating equipment, repeated tripping, unvented hot water or uncertainty about the supply arrangement, testing is safer and usually faster than swapping parts.
Related specialist pages
Before upgrading an older storage heater
We first establish what the existing off-peak supply actually does. Older storage-heater installations may have a dedicated switched consumer unit, individual fused connections, a contactor or meter-controlled output. A new high heat retention heater should not be specified until the available supplies and circuit condition are known.
Quantum supply arrangement
Modern Quantum installations may require both an off-peak charging supply and a 24-hour supply for controls and fan operation, depending on the model and installation design. The exact manufacturer instructions for the model being fitted take priority over assumptions based on the old heater.
When an upgrade makes sense
We size the heater to the room and property rather than choosing solely by physical width.
Reviewed 9 September 2026 · NICEIC-registered electrical work · G3 unvented hot-water qualified · Dimplex Pro / Quantum installer training.