Common reasons customers call
What we check before recommending parts
Electric heating faults can be upstream of the appliance. We test in a logical order and keep repair versus replacement as a decision made after evidence, not before.
Where this service is useful
Brands and systems
Berkshire and London coverage
We cover Reading, Maidenhead, Windsor, Slough, Bracknell, Wokingham and surrounding Berkshire areas, plus planned visits in West and Central London including Ealing, Hillingdon, Hammersmith & Fulham, Kensington & Chelsea, Westminster, Richmond and Kingston.
Frequently asked questions
Are you a certified Dimplex installer?
Yes. Dimplex certification evidence is shown on this site. We can discuss the exact scope of installation, controls and replacement for your property.
Does Quantum need Economy 7?
Quantum is designed to make use of off-peak electricity. Current models can support different supply arrangements, so the existing metering and circuits should be checked before installation.
Can you replace old storage heaters with Quantum?
Yes. We can assess the old heater position, circuit arrangement, room heat requirement and any additional supply work needed.
Can Quantum be controlled from a phone?
Compatible Quantum RF models can work with the Dimplex Control ecosystem using the relevant hub. We can advise on compatibility and setup.
Do you install multiple heaters for landlords?
Yes. We can plan multi-heater upgrades for flats, rental portfolios and common refurbishment projects.
Beyond storage heaters: direct Dimplex electric heating
Real Dimplex direct electric heater encountered on site. We also diagnose and replace suitable direct-electric heaters and controls where storage heating is not the right system.
Dimplex equipment spans more than Quantum. In bathrooms, hallways and smaller zones a direct electric heater may be used instead of a storage heater. The circuit, location, control strategy and appliance suitability are checked before replacement.
Related services
Reviewed 9 September 2026 · NICEIC-registered electrical work · G3 unvented hot-water qualified · Dimplex Pro / Quantum installer training.