We look at the complete hot water setup: cylinder, immersion elements, controls, safety devices and electrical supply. That gives you a clear repair or replacement route.
We start with the symptoms and test the relevant electrical, control and heating components. You receive a clear explanation of what has failed and the sensible options available.
01Vented and unvented cylinder checks
02G3 safety-control diagnosis
03Cylinder replacement planning
04Immersion and control repairs
Cylinder repairs, maintenance and replacement planning
Identify the source of the problem
No hot water, poor recovery and visible discharge can have different causes. We assess the cylinder type, heat source, controls and accessible safety devices. A leak from a connection requires a different solution from a leaking cylinder body.
Vented and unvented systems
Tell us the cylinder make and model when booking. Unvented work requires suitable competence and attention to its safety controls and discharge arrangement. Do not block a discharge pipe or tamper with a safety valve.
Choosing a replacement
Capacity, household demand, available space, heat source and access all affect the specification. Your quotation should explain the proposed cylinder, associated controls and pipework, removal and commissioning.
Common questions
Useful answers
Are you qualified for unvented cylinders?
Yes. Our qualified team holds G3 unvented hot-water competence for work on these systems.
Can a leaking cylinder be repaired?
A leaking valve or connection may be repairable. A leaking cylinder body normally requires replacement after the source is confirmed.
Send your postcode and system details. We will confirm availability, the visit charge and the next step. Parts and additional work depend on the fault and agreed scope.